Below are reviews collected for La Palapa del Sol at The Royal Haciendas resort in Cancun.

Overall Rating
Food
Service

Worst food in years. Staff is trying the hardest they can. You know a place is mailing it in when you see a machine to make pancakes on the buffet. It’s like you are staying at a days in and get the free breakfast. Dinner wasn’t much better. Attended Mediterranean night 30min after opening and the food was terrible what was left on the buffet. The best thing was the chicken nuggets and they ran out of those. Never going back.

Brandon B.
Owner
July 2, 2025
Overall Rating
Food
Service

More help is needed. Buffet food is just ok.

Helene D.
Owner
June 29, 2025
Overall Rating
Food
Service

Have only had breakfast here, omelet station is a key figure and does a very good omelet. Serious concern is that all of the offerings are made bland to accommodate the diverse group. There needs to be a special place for those of us that like spicy, hot foods.

Jeremy F.
Owner
June 29, 2025
Overall Rating
Food
Service

This is a huge palapa but it feels cozy inside. Good food and service. We will be having lots of meals here!

Lucinda H.
Guest of Owner
October 16, 2024